30 Dec 2017


A flight attendant was accused by agency bosses of making 'false claims' when she blew the whistle four years ago. Sophie Growcoot, now 25, felt so passionately about the alleged exploitation of young workers that she contacted Luciana Berger, her local MP for Liverpool Wavertree. Miss Growcoot said cabin crew were only paid for time in the air and could be forced to take up to three months unpaid leave from work each year. She also discussed the monthly fees deducted from wages for uniforms, fees for leaving the job and having to pay for a mandatory safety course. At the time, Ryanair dismissed the allegations and Crewlink, the agency which employed Miss Growcoot, challenged her account and criticised Mrs Berger. The firm said her allegations about payments for training and having to pay to leave were 'untrue' and a false claim'. Miss Growcoot's claims have now been supported by the Mail's investigation. She said: 'It was never clear what we were going to get paid for. They worded things in funny ways so we didn't know what was going on.' Miss Growcoot was based at Liverpool Airport from January to April 2013 and now works as a live-in carer in Edinburgh. During her tenure with Ryanair she also raised concerns about unpaid 'home standby' days, describing one morning when she was called in to the airport from home at 4am only for the flight to be cancelled. 'I got ready and paid £11 for a taxi because obviously there was no public transport and ended up getting the first bus back home – meaning I had paid £13 altogether – and wasn't paid anything for the day. 'I didn't even get an apology. I felt their attitude was: 'It's tough.' When Miss Growcoot resigned she received letters from Ryanair demanding thousands of pounds to cover training and uniform costs. The firm dropped the requests when Miss Growcoot said the ordeal was leaving her suffering from stress and anxiety. She added: 'I was only 20 and some were 18 [years old]. I think 18 is too young to be a flight attendant anyway because they are young and na├»ve.' Last night Mrs Berger said Ryanair chief executive Michael O'Leary should be called to Parliament to 'face the music'. A spokesman for Ryanair said: 'We don't comment on hearsay rumour or speculation.' John said, Sophie Growcoot at such a young age tried to exposed the high level of exploitation by Ryanair of teenagers which was brought up in the house of commons.At last she will get her justice and Ryanair at last will be held accountable.. Ryanairdontcare Campaign covered this story and the Daily Mirrors /Ryanair PR Spin was a crime in itself.See here. http://ryanairdontcarecrew.blogspot.co.uk/2013_05_12_archive.html I did a week protest outside echo office regarding the PR Spin. https://m.youtube.com/watch?v=K5dnKQk1GGo http://www.dailymail.co.uk/news/article-5192355/Ryanair-bosses-dont-treat-crew-like-humans-say-staff.html