PAUL RIDGARD...IRISH GOVERNMENT NEED TO ACT ''NOW'' JOAN BURTON Email..

March 2011 and July 2011 RyanairDontCare Campaign have contacted the Irish Government with regards Ryanair.

Minister Joan Burton TD.Department of Social Protection in Dublin has been contacted twice and still no reply.
As we all know,Ryanair CHIEF is U.S David Bonderman ''the hypocrite'' but Ryanair is registered as an Irish company and the Irish government must act.
RyanairDontCare Campaign and i am sure,Pilots at Ryanair want answers regarding the treatment of one of their  colleagues ''Real Important Pilot'' PAUL RIDGARD at the hands of Ryanair Bully Boy Management.Many issues regarding employment of pilots and cabin crew need to be looked at by the Irish Government.
Joan Burton,lives are at stake her and if your not the person in authority to deal with these issues,pass them on to whoever is.
We call on Ryanair Pilots and cabin crew not to be intimidated by Ryanair and contact the Irish Government below.
joan.burton@oireachtas.ie


Below is the correspondence  that was sent to RyanairDontCare Campaign which was also posted of many aviation sites 7 weeks ago,but sadly ''all posts were taken down''....NOT HERE THOUGHT...

Dear Joan Burton,

 

This is not the first time i have contacted you regarding Ryanair.

I do understand Irish government workers are very busy in dealing with many issues that involve Ireland.

 

Ryanair Ms Burton is a Irish issue that we at RyanairDontCare Campaign feel your government must deal with.

The Irish government  have never  contacted me regarding the abuse Ryanair are guilty of to so many young students wishing to be Cabin Crew,

 

Maybe you will listen to a present Pilot,a captain of 4 years at Ryanair who has contacted me a few weeks ago.

I have send information to the IAA but do not have faith in this Authority.

 

I do hope you will look at this email and action is took.Lives are at risk and the Irish government must act.

 

Thank you for your time.

 

Kindest regards

John Foley

RyanairDontCare Campaign...

 

This was the email, trying to get out to the press, but of course there is nobody interested,
I think, that indeed this can have tomorrows headlines if they want....
maybe you can forward this to the people dealing with this incident.

have you had a look at repa, do you see what kind of mess it is?
regards,

peter

Ryanair Pilots a ticking time bomb, SUICIDE Firstofficer Paul Ridgard


Dear Sir/Madam,

I am a captain, working for Ryanair over the last .... years. I am based in .... and have been working out of base multiple times. I have seen a lot from this company and i have noted that there are serious dangerous things going on in this company.
There is a very high level of stress and fatigue The pilots are living in continuous fear, scared to speak up, cause off getting fired. We have no union, and a lot of pilots are forced on a (illegal) free-lance contract, which can be canceled anytime, even after 5 years of duty.

There are multiple things going on in this company that will get headlines on tomorrows newspapers.
most of the pilots are a ticking time bomb... can not cope with the high stress level, sleeping during flights and are not able to perform 100% when necessary.
there are multiple things like (quick example) the incident on 12/04/2009. where a ryanair flight landed on the taxiway in CAG, instead of the runway.
We also had people landing with the wrong flaps settings(very high speed approaches), and people taking off in the wrong configuration...
I hope you understand that is a big safety issue, and one day this will lead into something else....


Lately, a first officer in Liverpool committed suicide,

notice from RYR to the pilots:
PAUL RIDGARD RIP

The funeral of Paul Ridgard will take place at 12:30 on Wednesday June 15th at
St. Werburgh's Church
Church Street
Spondon
Derby DE21 7LL.
All his former colleagues are welcome.


Nobody is aware of the real story,
That this guy, already asked RYR multiple times to have unpaid leave to cope with his problems.
He was divorced, had a 9 years old kid.
After his father died, ryanair forced him to work (as i heard) on his fathers funeral.
Due to this big loss in the family, his mother got really depressed.
He asked RYR to get unpaid leave, but again this was denied. He was dealing with a lot of stress, and i can imagine that someone in his position wouldn't be fit to fly.
He was scared to loose his job, not able to support his family again. and tried to cope with the problems.

Recently, Paul was doing his command upgrade. This was something he was focusing on.
Meanwhile walking up to the aircraft the Base Training Captain, who was examining his flight, just told him; '' yeah paul, between you and me, we can do this formal flight, but i already know the outcome, you will fail, cause i have been told by Ryanair (tony Owen, head of training) to fail you, and you will never get your command.''
together with all other things above, RYR working against him in all aspects, Paul got home
and committed suicide. The company was aware of his situation, an denied any help.

This is just one of the examples, of course, nobody talks about it.

I have a lot of other colleagues, first officers as well captains, who can not deal with the company stress no more.
Always living in fear; Ryanair can end your contract anytime. Furthermore, its not possible to build up any social life. RYR often changes you around all bases, and your ''home base'' can be changed anytime. This gives a lot of stress for people with a family, and having i.e. a mortgage on a house. Also the aggressive business strategy of RYR includes closing bases from day to day, just to force the government to deal with RYR's demands.
lately they transferred all Pilots from the Marseille base. They are all totally Fu#@, they were also FORCED to take a 30% pay cut. take it or leave it.
You can image, how they feel, having everything build up in Marseille, and now leaving to another base, with a forced pay cut, not being able to fund all monthly expenses no more, not being home with the family.
TICK, TACK, TICK, TACK.

Another thing is that a lot of pilots are flying out of base,
To get to your destination base for that working week, you have to travel around the whole ryanair network. To get from italy, to i.e. Germany, you have to travel via Denmark and you will be busy two days longer, to get to your work, and to get back from. RYANAIR DOESNT COUNT THESE TRAVELS AS DUTY TIME. This ends up in people stressing around from a to b. to get there in time. often you end up on your destination in the end of evening. Getting in your hotel around twelve, and asleep around 1. thereafter you have to get up at 4.15 to start with your early flights.
I think we agree that an 3 hours sleep is not enough to have the responsibility of four flights x 189 passengers.
Again, Ryanair, doesn't count this as official duty time. But on the pilot roster this comes up as a new temporarily out of base station. how you get there is your own problem.
By JAA avation LAW, this IS counted as duty time. But, probably RYR made a deal, and until now nobody is looking at this... and meanwhile this illegal rostering is going on and on... bringing more fatigue among the pilots. TICK TACK TICK TACK


90% of the 25min turnarounds a a lie, and we lie on the paper, just not to get questioned by the company.


Meanwhile, 99% percent of the pilots want a union. But RYR strategically makes sure we can not get one. Last time they 'freezed'' all UK bases, nobody in and out. and they told all the FirstOfficers that they wouldn't never get their command upgrade if there came a Union.
I don't know the exact figures, but to get a union u need the majority of all pilots to vote for a union. RYR at this time hired new pilots, and they offered them a contract and only a job, if they would sign on forehand to be against a union. in this smart case it wasn't possible to get a union.
Everybody who speaks about any union, just gets fired...that's the culture and the fact that is there right now...in this company.


we just have to see, if this ''awarded'' company will succeed in the future.
From the inside, i can tell you that a lot of pilots are leaving.
Air Dubai, approached RYR on a gentlemen s basis, to warn them that a couple of hundred pilots are busy with the selection process at fly Dubai and they have taken already a lot of them.
Also already a 100 pilots left to emirates.
there was a captain who was off the full month off April. The 1st of may, crew control called the captain cause he was late and thereafter didn't show up for work. he disappeared, left the company with no notice, and got already a job in Qatar. He just treated the company, as the company did with him.

- RYR announced a WET LEASE with other companies, cause they don't have crew to operate their flights this summer.

- and yes it is true what they say....
    The only thing we get form the company is a cup of warm water.... we have to bring our own instant coffee... to make our coffee.....

If you would like to have any further information, feel free to email me.

If you are interested about the success of RYR... below the article of how ryanair deals with their daily operation, also with avoiding paying a lot of taxes.

Ryanair's skyrocketing success: flying on thin air? An in-depth analysis of Ryanair's business model.

www.air-scoop.com/.../In-Depth-Analysis-Ryanair-Business-Model-Air-Scoop-Nov2010.pdf


regards,

 

..................

 

John said,

The letter above SHOCKS me.I can not believe,Pilots at Ryanair can ever be treated so badly from Bonderman and O'Leary.These Pilots fly thousands of passengers ''safely'' daily only to be exploited by the EVIL David Bonderman TPG Capital Billionaire Hypocrite and Michael O'Leary ''the beef farmer,horse racing,chief abuser of crew,at RYANAIR....

 

                                               IRSH GOVERNMENT MUST ACT ''NOW''

                             SHAREHOLDERS MUST ACT NOW-SACK THE BOARD ''NOW''

 

 

RYANAIR SCARED OF WHAT PANORAMA MIGHT SAY OR KNOW..2009.

Vivian White

Sent:

25 August 2009 15:44

To:

Mcnamara, Stephen

Subject:

Stephen McNamara

Press Office

Dear Stephen

As I said when I called this morning, Panorama is just starting to prepare a

programme on Ryanair which we would presently intend to transmit at the

beginning of October- that is as Ryanair goes over to an entirely on-line booking

scheme - in other words to coincide with another public step by Ryanair, ahead, or out

of line, with other companies in the same business.

We would very much like your help

particular to have a research meeting early on, and to talk to Michael O'Leary on

camera.

I am the reporter on the programme and my phone number is XXXXXX; the producer

is Alan Holland; the assistant producer is Claire Dutfield-Onono.

We are just starting but I anticipate that the headline issues in the film will be these:

1) what is the secret of Ryanair's success- what is the business model - if Ryanair is

doing well how come anyone else is doing badly

2) How come Ryanair is the airline (even the consumer company) which people seem

to have the strongest feelings about (which we will reflect in the film) ... and

3) does Michael O'Leary mind about all that- and how vital is he to Ryanair?

Within these broad headings specific questions (which we would like to research

further with you) that now occur to us include:

From Vivian White, BBC-TV "Panorama.", cooperation, and participation in this film - in

•

How / is Ryanair surviving the recesssion

•

How / is it affecting the company's operations- cutbacks.

•

Going fully on-line. Risks? Road-tested?

•

the UK

high and sell

The low-cost business model. In the longer term will Ryanair (like Tesco's in) - "mature" and start offering a range of products - not just pile-em'em cheap..?

•

actually pay above the quoted price for extras - would a simpler "we'll carry

you for x" model be fairer

Is the present customer proposition transparent - fair - how many passengers?

•

very dissatisfied customers?

Does Ryanair mind about having provoked such furious on-line protests by

•

about it?

Does Ryanair mind about PR and its own reputation ..and what does it do

•

Ryanair and advertising: why it doesn't or hardly does.

•

satisfaction/dissatisfaction.

What do its own customer surveys say about customer

•

Has Ryanair got an "ideal" "target" customer in mind.

•

As I say we may think of or come across more or other obvious questions later - or

you may draw them to our attention - so the above is not a full and final menu but a

good guide as to what we have in mind now.

I hope we'll talk again soon and I hope we'll meet you - and Michael O':Leary.soon.

Yours sincerely

Vivian White

Michael O'Leary's own anti-PR / shoot from the hip PR tactics.

Reporter, Panorama

From:

Mcnamara, Stephen

Sent:

26 August 2009 12:57

To:

'Vivian White'

Subject:

Dear Vivian,

Thank you for your email and your interest in Ryanair. Having reviewed your email I

do not think it appropriate for Ryanair to actively be involved in the consultation,

researching or making of yet another BBC programme which clearly looks to portray

Ryanair negatively.

If we were to participate all we would end up doing is denying false and misleading

claims by the BBC (as set out in your email) and/or unidentified and unrepresentative

minority online groups about Ryanair.

In relation to your email, please note the following:

1. Ryanair moved to an entirely online booking system on 20

transition has been very successful – nothing new is happening in October.

2. Ryanair leads other airlines, we are not

follow our lead (e.g. all economy flights, web bookings, avoidable baggage

charges etc.). Even BA is now charging for checked in bags and is getting rid of

‘free’ catering on short-haul flights - the only area BA doesn’t follow is in

matching Ryanair’s low fares and our no fuel surcharge guarantee.

3. We do not agree, nor is there any real evidence to suggest that Ryanair is the

airline which people

is the airline which most people choose to fly over all other competitors, which is

why we will carry 67 million passengers in the current year, almost three times

BA’s traffic, and a growth rate of 15% (9 million new customers) over last year’s

number.

We do not agree with your statement that Ryanair provokes

by very dissatisfied customers”

passengers this year and why do people choose/prefer to fly with Ryanair over all

other airlines?

The answer is because only Ryanair provides an unbeatable combination of the lowest

fares (average of less than £30 one way – incl baggage charges this year), on a fleet of

brand new aircraft, with the best punctuality, the fewest cancellations and the least

lost bags of any major airline in Europe.

Ryanair can not spend time, yet again, defending our success to various BBC

programmes. I wish you the very best of luck with your new programmes but decline

your invitation to be involved.

Yours sincerely

Stephen McNamara

RE: From Vivian White, BBC-TV "Panorama."th May last and the“out of line” – other airlines inevitably“seem” to have the strongest feelings about. In fact Ryanair“furious online protestsif this were true then why will we carry 67 million

Head of Communications

PANORAMA

From:

Vivian White

Sent:

04 September 2009 13:16

To:

Mcnamara, Stephen

Subject:

Stephen McNamara Head of Communications Ryanair

Dear Stephen

I understand that the Annual General Meeting of Ryanair is on September 24th.,

2009, and that this is open to the Press. Please may we attend ?

Yours sincerely

Vivian White

from Vivian White, BBC-TV Panorama.

Reporter, Panorama

From:

Mcnamara, Stephen

Sent:

04 September 2009 13:29

To:

'Vivian White'

Subject:

RE: from Vivian White, BBC-TV Panorama.

No. We have no intention of facilitating yet another BBC hatchet job.

Regards

Stephen McNamara

TIMES ONLINE

September 23, 2009

Panorama turns the camera towards

Ryanair

Martin Waller: City diary

Is

programme sent someone along to a recent press conference by Airbus with the sole

purpose, it seemed, of extracting disobliging remarks about the Irish motormouth and

his airline. John Leahy, the chief operating officer, was repeatedly asked by the

Panorama planning a hatchet job on Michael O’Leary and Ryanair? The

Panorama

Was it true Ryanair had shaken hands on an order and then walked away? Yes, said

Leahy, but “that’s business”. Would Airbus accept no more orders from Ryanair?

Don’t put words into my mouth, said Leahy, in no mind to badmouth an important

potential customer. Eventually, he was forced to concede that “I think it’s fair to say

Michael O’Leary plays hardball”.

The BBC man was obviously happy with that. Repeated calls to the BBC and the

programme failed to elicit a response, so we must suspect something is in the pipeline,

probably not favourable. I have some sympathy with Ryanair. Surely by now

everyone knows its flights are a) going to cost more than it says on the tin, and b) not

exactly going to be the height of luxury.

man about possible bust-ups with O’Leary.

EMAIL TO PANORAMA FOLLOWING

TIMES ARTICLE

-----Original Message-----

From: Mcnamara, Stephen

Sent: Thu 24/09/2009 1:21 PM

To: Vivian White

Subject: Ryanair

23rd September 2009

Dear Vivian,

I note in today's Times Online article that "Panorama is planning a

hatchet job on Michael O'Leary and Ryanair". Since you seem determined

to proceed with another biased and unbalanced piece on the UK's largest

and favourite airline, Michael O'Leary is willing to appear on your

programme, as long as you can facilitate either a live interview or

agree to an uncut pre-recorded interview. As I am sure you are aware

given the evident bias of Panorama and the BBC in this matter, we do not

want any response or reply to be censored or editorially cut by your

reporters.

Can you please contact me to see how we can facilitate Michael O'Leary's

appearance on this programme, doubtless to rebut the false allegations

and biased reportage which it will undoubtedly feature.

Yours sincerely

Stephen McNamara

LETTER TO PANORAMA – FOLLOWING AGM INTERVIEW

-----Original Message-----

From: Mcnamara, Stephen

Sent: Thu 24/09/2009 7:06 PM

To: Vivian White

Subject: Ryanair - for Michael

Re: BBC - TV "Panorama"

Dear Vivian,

It was a pleasure to meet you in Dublin this morning. I am sorry that the BBC and

Panorama are unwilling to agree to an unedited or uncensored interview. May I

repeat what Stephen said in his email yesterday, we would be delighted to defend

Ryanair on Panorama’s "hatchet job", but only if you allow us to respond to your false

and misleading questions in an uncensored and uncut way.

As for the two issues you raised this morning, may I confirm as follows:

1. Ryanair has no hidden charges. All of our charges are brought to the attention

of all passengers - and accepted by them - before they are allowed to make a booking

on Ryanair. Any additional charges over and above our guaranteed lowest fare (with

no fuel surcharges) are discretionary. All passengers can avoid these charges should

they wish, by declining those services.

2. As for your false claim that Ryanair "shook hands" on a deal with Airbus back

in January 2002. This claim, although repeated by Airbus, is not backed up by the

correspondence at that time. I did meet with Senior people in Airbus on Friday 11th

January 2002. We discussed terms for a large order for Airbus aircraft, which Airbus

knew at the time would be subject to final negotiations and Ryanair Board approval.

The fact that no final agreement was reached at the 11th January 2002 meeting was

confirmed by a fax received from Noel Forregard (the then Chief Executive Officer of

Airbus) some ten days later on 21st January 2002, offering further and better terms to

Ryanair in order to beat Boeing to win the Ryanair order. The idea that I would

commit billions of dollars of Ryanair shareholder funds to a multi-billion aircraft

order on the basis of a "handshake", without the approval of the Board of Directors of

Ryanair, is utterly absurd and Airbus know this claim is untrue. Airbus' claim that an

agreement was reached at the 11th January 2002 meeting was clearly disproven by the

improved terms they offered Ryanair ten days later on 21st January. These false

claims are just sour grapes on the part of Airbus.

Having said that we have since had a number of discussions with Airbus about the

possibility of acquiring Airbus aircraft and I remain hopeful and optimistic that at

some time in the future if Airbus aircraft are cheaper than Boeing, then we will order

Airbus aircraft. As with all things in Ryanair, we try to negotiate the best prices we

can, so that we can continue to lower the cost of air travel for our 66 million

passengers. This year while other airlines (such as British Airways) are losing

passengers, cutting routes and jobs, Ryanair is cutting fares (to less than £30) adding

routes, creating up to 1,000 new jobs and carrying 66 million passengers.

( John RyanairDontCare Said (TERMINATING 1000 TO Mr O'leary)........

I realise that Panorama have an anti Ryanair bias in this case, but thankfully it is not

supported by the travelling public who continue to flock to Ryanair and fly with us in

ever increasing numbers, not just in Britain, but indeed all over Europe.

Finally as an organisation funded by licence payers, shame on you for travelling to

Dublin today with British Midland and wasting yet more licence fee income, when

you could have flown on Ryanair through Gatwick, Stansted or Luton, at a fraction of

the high fares charged by British Midland and with fewer delays or no lost bags

either. Ryanair will keep on lowering the cost of air travel and who knows in time

perhaps even Panorama and/or the BBC will stop wasting money flying high fare,

frequently delayed airlines like BA and British Midland, and fly with Britain and

Europe's biggest and favourite airline.

Finally, if you change your mind on an uncensored or unedited interview, please feel

free to contact me and I would be delighted to answer any further misleading or

inaccurate questions you might have.

Warmest regards

Michael O'Leary

Chief Executive

Stephen McNamara

Head of Communications

PANORAMA

REPLY FROM PANORAMA – FOLLOWING AGM INTERVIEW

From:

Vivian White

Sent:

25 September 2009 18:25

To:

Mcnamara, Stephen

Subject:

Stephen McNamara

Head of Communications September 25

Ryanair

Dear Stephen

Thank you very much for the emails which you and Ryanair’s Chief Executive

Michael O’Leary sent us yesterday, in connection with the programme we are making

about Ryanair. It was a pleasure to meet him, and yourself.

As I told you yesterday at the hotel (when you proposed it to us for the first time) we

are unable to accede to the condition that Mr O’Leary would only be prepared to do

an interview if we would agree to run it unedited in the final programme. We do not

give undertakings of that kind as a matter of principle, and we cannot do so in practice

in this case.

However, as we said yesterday, we certainly intend that our programme shall be fair

and balanced.

We are very grateful for the points of information which Mr O’Leary raised in his

email, and we shall take note of these. I anticipate that there may well be other points

we should want to check with you , to learn your response, and we should certainly

like to stay in touch with you, if we may.

Yours sincerely

Vivian White

Reporter, Panorama

Mr Vivian White

Panorama

BBC Television Centre

30

Dear Vivian,

I refer to your letter dated 25

what other issues or false claims Panorama proposes to cover in addition to the two

you raised with me following our AGM, namely:

1. Hidden charges (of which there are none).

2. That Ryanair reached an agreement with Airbus at our meeting in Toulouse on 11

January 2002, which is another false claim, when Airbus were still improving

their offer 10 days later on 21

confirmatory letters, we would be pleased to let you have a look at them, as they

confirm that Airbus’ claims are false.

Are there any other false claims which you wish us to address, or is Panorama going

to confine its remaining coverage to subjective claims about “strong feelings” or

“furious online protests” from a tiny number of unidentified posters, who are totally

unrepresentative of the 67 million passengers we will carry this year?

Since Panorama won’t agree to either a live interview or an unedited pre-recorded

interview, I want to make sure that no other false allegations are published by

Panorama without affording us the right to respond factually to them.

I look forward to hearing from you.

Best wishes

Michael O’Leary

RE: Ryanair - for Michaelth., 2009th September, 2009th September, and would appreciate if you would confirmst January 2002. If you want sight of these

Chief Executive

PANORAMA

From:

Vivian White

Sent:

01 October 2009 08:41

To:

Mcnamara, Stephen

Subject:

RE: Ryanair

Dear Stephen

I've received your email and the attached letter, thank you. We had taken note of the point you made

about Airbus in your previous correspondence. We'll be in touch again before the end of this week.

Thank you

Yours sincerely

Vivian White

Mr Vivian White

Panorama

BBC Television Centre

1

Dear Vivian,

Your email of this morning to Stephen McNamara refers. You seem determined to

avoid the issue raised in my previous letter.

If the only claims Panorama can come up with is that Ryanair levies “hidden charges”

– when we don’t – or alternatively that Ryanair reached an agreement with Airbus at

our meeting in Toulouse on 11

please explain why Panorama is wasting licence payers’ money making a programme

on these two false claims?

You must surely have some more false claims to justify a half hour programme on

BBC. Since you didn’t raise these with me at our meeting in Dublin on 24

st October, 2009th January 2002 – when we clearly didn’t, can youth

September last, can you please now confirm what factual claims Panorama proposes

to make, so that Ryanair has a right of reply to them.

This is particularly important, given Panorama’s refusal to offer Ryanair either a live

interview or an unedited pre-recorded interview. As we will be publishing this

correspondence, I want to ensure that Panorama has been given every opportunity to

put your allegations to Ryanair, particularly when you seem so determined to prevent

Ryanair having a fair, balanced or unedited right of reply on the programme.

Yours sincerely

Michael O’Leary

Chief Executive

PANORAMA

From:

Vivian White

Sent:

01 October 2009 13:02

To:

Mcnamara, Stephen

Subject:

RE: Ryanair

Dear Stephen

Thanks for the e-mail and the attached letter from Michael O'Leary. I shall be replying to you

substantively soon, and I hope that will cover the points you have raised.

But just to deal with a couple of matters now: we understand clearly and we will reflect in the film that

Ryanair and Airbus did NOT close a deal for Ryanair to purchase Airbus; and we understand clearly

that Ryanair insist they do not have any hidden charges.

We do not intend to make false claims about Ryanair but to describe and attempt to analyse its

remarkable success, and to see whether some commonly made criticisms levelled at it stand up or not,

which is why our working title is "Why Hate Ryanair?"

Yours sincerely

Vivian White

Reporter

Panorama

PANORAMA

Stephen Mcnamara

Ryanair October 2

nd., 2009

Dear Stephen,

Thank you very much for your and Michael O’Leary’s recent correspondence.

We should like to check with you some points of fact, if we may, and also to ask for your

comments, if any, on various points which, we anticipate, will be made in the programme,

which is now scheduled for transmission on Monday week, October 12

1. The on-line check-in charge: when was this initiated, please, and what was the

original charge?

2. The £40 fee for failing to print off and bring with one’s boarding pass: please could

you tell us how this figure is arrived at?

3. The £5 card handling charge. What was this at when it was originally introduced?

4. Why do you charge separate card handling fees for simultaneous purchases of tickets

by one person on behalf of a number, e.g. for their family, whereas Ryanair is only

charged itself (e.g. by the bank) once for processing all these payments?

5. FYI: We will report that, as you say, Ryanair are clear that there are no “hidden

charges.”

6. We have spoken to a website usability specialist who points out some pitfalls within

it: in particular, why is the option “no travel insurance required” between Latvia and

Lithuania on the drop-down “country of origin” menu? Why is there no “Do you

require travel insurance, yes/no?” box at this point?

7. What is the average level of fares being charged this year and the previous year?

8. How do you work out how to allocate fares at different levels for the same flight?

9. What market do you have in mind for the “Free” seats which you regularly offer?

10. Is there an “ideal” Ryanair customer?

11. Cabin staff: We have spoken to a number of cabin crew, including one, on the record;

we understand that around 50% of cabin staff work on an agency basis for Ryanair. Is

this correct; if not what is the correct figure?

12. Please can you confirm how much a cabin crew member has to pay to train; and what

if any guarantees are they given about future employment and contract lengths with

the company afterwards?

13. We understand that they are required to pay for their own uniform out of their own

funds. What does it cost?

14. Pilots. Similarly we have spoken to a number, and one on the record. We understand

that 45 minutes is allocated each day to flight preparation, which means that pilots

frequently have to do part of this work in their own time, as 45 minutes is often

insufficient. Can you confirm and comment on this?

15. Similarly we understand that around 50% of pilots are employed on an agency basis;

is this correct, please, and if not what is the correct figure?

16. A staff member says to us: “the company is, it will threaten to pull business and move

business around as it sees fit and it will threaten your job when it sees fit.” Have you

any comment, on this general assessment of the company?

17. Planes. We confirm that we clearly understand that Ryanair and Airbus did not reach

an agreement to purchase aircraft in 2002, although we will report that they came

close, in commercial negotiations. Airbus make no criticism of Ryanair.

18. FYI we will report that Ryanair are nimble in their choice of airports, and we have

spoken on the record to Olle Sundin of Lfv, about Ryanair leaving Malmo airport,

after the parties failed to reach agreement on terms for staying. He makes no criticism

of Ryanair.

19. We will report in general terms during the programme, repeatedly, not necessarily in

these words, that Ryanair drives hard bargains with those it deals with, just as was put

to Michael O’Leary when we met in Dublin last week, and which he agreed was the

case.

20. Consumer loyalty. It has been suggested to us that the nature of the complaints that

are made against Ryanair has changed from those which essentially underline the

company’s own business model- (e.g. customers not familiar with the low-cost

model and complaining that were not offered, free, services which it never proposed

to offer) – to complaints that are now being made from customers who feel that they

are not being dealt with entirely fairly, e.g. “fines” if they get things wrong, and that

these sorts of complaints threaten to undermine trust in the company. Have you any

comment to make about this?

21. It is suggested to us that if the company should initiate a new transatlantic business

with both premium and low-cost passengers this will be difficult to run in

combination with the existing and very well known European low-cost model, and

therefore presents a potential commercial difficulty. Have you any comment to make?

I repeat that we intend that the programme will be a fair and balanced representation of the

company, and will reflect its importance and success. We may need raise with you other

points which arise between now and transmission, which (as I have said is now scheduled for

October 12

Thank you,

Yours sincerely,

Vivian White.

Reporter, Panorama.

th.th.)

Mr Vivian White

Reporter

Panorama

5

Dear Vivian,

Thanks for your letter 2

reply.

1. The on-line check-in charge was introduced on 20

announced the closure of airport check-in desks. This charge only applies to

passengers on our non promotional fares – which is currently less than 50% of our

passengers – and represents a substantial saving over the previous £10 airport

check-in fee.

2. The £40 penalty was designed to ensure that everybody would comply with their

agreement at the time of booking that they would web check-in and bring the

boarding pass to the airport.

3. The £5 handling charge was introduced in 2003, when Ryanair launched its

partnership with Visa Electron to promote the use of Visa Electron cards which

enables passengers to make free payments on Ryanair.com. More than 20 million

passengers annually now use Visa Electron.

4. We charge a handling fee for each passenger segment. This is the way we sell our

seats, price our fares, and this is the way we charge for all our fees.

5. Not alone are there no “hidden” charges on Ryanair, but all charges are agreed to

by passengers before they are allowed to make a booking on Ryanair.

6. I am not sure I understand this point, but since travel insurance is now declined by

more than 96% of passengers (i.e. less than 4% of passengers opt to buy it), it

seems clear that the travelling public (unlike your so called expert) have no

difficulty with our website usability.

7. This is publicly available information in our results, where we have guided that

average fares this year will be 20% lower than last year, falling from just £36 to

£29 this year.

8. We don’t “allocate” fares at different levels to the same flight as you suggest. The

cheapest seats are sold on a first come, first served basis and its only as each

percentage class of cheap seats is filled, that passengers move on to the next

highest fare. What we manage is our load factors, not our fares.

9. Is this a trick question? The “market” we have in mind for free seats is any

consumer in Europe who wants a free seat. Is this not blindingly obvious?

10. Yes. Any human being with a brain, a pulse and a credit card, who doesn’t want

to be ripped off with BA or Easyjet’s high fares and frequently delayed flights.

11. Yes. There is an approx 50/50 split between direct employees and agency staff in

cabin crew.

12. No Ryanair cabin crew member has to pay for training which they receive on an

annual basis entirely free of charge. People who wish to be trained as pilots or

cabin crew pay for their own training themselves and then apply to work for

Ryanair when they have qualified. I presume you paid for your journalism degree

and not the BBC. Nobody receives any guarantees about future employment from

Ryanair unless or until they are offered employment by Ryanair once they are

appropriately qualified as pilots or cabin crew.

13. Cabin crew are required to pay £300 for their uniform during their first year

working for the company. This is reimbursed to them after 12 months, when they

receive an annual uniform allowance of £250 This is designed to encourage cabin

crew to stay with us for at least 12 months and means we don’t waste money on

giving uniforms out to people who decide after a week, a month, or 3 months that

they don’t like flying and quit.

14. Complete rubbish. 45 minutes is more than sufficient for 2 pilots (Captain and

First Officer) to complete flight preparations for their flights. Remember these

people are flying on the same aircraft every day, on routes they know very well,

where the only variable will be weather and passenger loads. We would be happy

to show you what’s involved in such flight preparation which can easily be

completed within 15 minutes. This is an example of Panorama clearly straying

into industrial relations, rather than focusing on facts.

15. Yes the 50/50 split of direct employees and agency is correct.

16. Rubbish. As a company which is creating up to 1,000 new jobs each year, we

don’t respond to false and subjective claims which are clearly motivated by an

industrial relations agenda, rather than fact. No employee can be “threatened”.

Any employee that is so threatened has the full panoply of legal rights and

considerable employment protection law to defend them.

17. Noted.

18. Noted.

19. Ryanair guarantees the lowest air fares in every route we operate. Since we

deliver the largest passenger volumes, like other large organisations including

Ikea, Tesco or McDonalds, we expect to obtain the best prices from all suppliers

we deal with on behalf of our consumers.

20. Consumer loyalty is clearly demonstrated by our continuing rapid traffic growth.

66m passengers this year prove our consumer loyalty. Ryanair receives far fewer

customer complaints than any other airline. Fines only arise when passengers fail

to honour our policies and procedures which they agree to on the internet before

they are allowed to make a booking on Ryanair.

21. Ryanair has repeatedly confirmed that it will not enter a transatlantic business

model.

Finally, if Panorama intended this programme to be a fair and balanced representation

of Ryanair, you would have agreed to a live or uncut pre-recorded interview with

Michael O’Leary, something we have repeatedly offered, but you have repeatedly

refused. Even the above questions demonstrate that this programme is neither fair,

nor balanced, relying as it does on a series of subjective and factually inaccurate

claims from a tiny number of disgruntled employees, suppliers and/or customers.

Panorama cannot detract from Ryanair’s astonishing growth, and extraordinary

popularity with the travelling public of Europe, which this year will see Ryanair –

during one of the worst downturns in airline history – grow by another 8 million plus

passengers annually from 58m last year to over 66m this year. This at a time when

other self professed “service” airlines like British Airways, Air France and Lufthansa

are suffering passenger declines as their customers switch to Ryanair.

Yours sincerely

Stephen McNamara

Head of Communications

th October, 2009nd October. I will use your numbering for ease and clarity ofth May last, when we first

PANORAMA

From:

Vivian White

Sent:

06 October 2009 11:42

To:

Mcnamara, Stephen

Subject:

RE: Ryanair

Dear Stephen

Please may I check another thing with you. A number of people have told us that Michael O'Leary once

said of his stsff that they are "lemons.... we cut them in half, we squeeze the juice and then we throw

them away..."

Please would you confirm that Michael O'leary has made a remark broadly in these terms?

Thank you

Yours sincerely

Vivian White

PANORAMA

From:

Vivian White

Sent:

06 October 2009 14:36

To:

Mcnamara, Stephen

Subject:

RE: Ryanair

Dear Stephen

May I make sure I have correctly understood your point 13, as it applies to agency staff. Is it the case

that someonee still employed as cabin crew on agency terms would have paid £300 for their uniform

but would not be reimbursed for this (for the reasons you have set out) until and unless they were taken

on as staff members and then employed for a year?

thank you

Yours sincerely

Vivian White

From:

Mcnamara, Stephen

Sent:

06 October 2009 15:02

To:

'Vivian White'

Subject:

RE: Ryanair

Vivian

Agency staff also quality for the £250 allowance on the occasion of their first anniversary of

commencing work with their agency.

As we are now playing email ‘table tennis’ I ask that you compile any remaining questions

and forward them to me in one document – this will make both our lives a lot easier.

Regards

Stephen

PANORAMA

From:

Vivian White

Sent:

08 October 2009 14:04

To:

Mcnamara, Stephen

Subject:

RE: Ryanair

Dear Stephen

Here are a few further points that we should like to check with you. thank you

Vivian

Re your answer to our question 3. What was the card handling charge when it was

originally introduced please, (when it was not £5) and when did it rise and by what

steps to its present level? (n.b. Dublin Airport in a press release on July 30

Ryanair’s card handling charge had increased by 285% since 2006)

Fyi we are aware and shall state that there is no card handling charge if you use Visa

Electron. But fyi the UK Cards Association have told us that this card is only issued

to 8% of UK debit card holders. How do you calculate that 20 million passengers

(almost a third of your passenger journeys?) use Visa Electron, please?

Re our follow-up enquiry about point 13: You have told us that “Agency staff also

quality for the £250 allowance on the occasion of their first anniversary of

commencing work with their agency.” But our question is: if you were employed on

an agency basis, is it the case that the £300 cost of the uniform will not be repaid to

you unless and until you have been on the staff for a year?

th stated that

Mr Vivien White

Panorama

Dear Vivien,

I can't remember when the handling charge was originally introduced, but as the take up of Visa

Electron cards has increased, we have continued to raise the non Visa Electron handling charge, to

encourage more and more people to switch to using the free of charge Visa Electron. This year more

than 25 million passengers will use Visa Electron and we hope to get the take up above 50% of all

passengers within the next 18 months.

There are currently over 100 million Visa Electron cards in issue across Europe. In the last 12 months

more than 20 million passengers paid for their Ryanair tickets using Visa Electron. This is a factual

number taken form on our bookings system. As I am sure you will appreciate, many UK citizens hold

Visa Electron cards through UK and non-UK financial institutions.

All agency staff receive their full annual uniform allowance once they have been working for the

agency/flying for Ryanair for a 12 month period. In effect all a cabin crew member has to do to

recover the cost of their uniform is to fly here for 12 months. After that they receive this annual

uniform allowance as a yearly supplement, despite not needing to replace the uniform on an annual

basis.

I trust this answers all outstanding questions and I look forward to seeing the programme next Monday,

even if sadly it won't have an unedited interview with Michael O'Leary, because Panorama have

repeatedly refused our offer of a live or an unedited pre-recorded interview. Clearly Panorama's

rejection of a Ryanair interview will undermine the false claims in your "investigation".

Best wishes

Stephen McNamara

Head of Communications

Below are confidential correspondence from Ryanair to Panorama from 2009.

As you can see O'Leary scared of ''WHAT''.

PANORAMA

RYANAIR SCARED OF WHAT PANORAMA MIGHT SAY OR KNOW..2009.
From:

TRUTH -REASON-LIBERTY THANK YOU...BONDERMAN and O'LEARY NOT HAPPY...

http://truth-reason-liberty.blogspot.com/2011/07/ryanair-dont-care-campaign.html?utm_source=twitterfeed&utm_medium=twitter&utm_campaign=Feed%3A

RyanairDontCare Campaign wish to thank  truth-reason-liberty.blogspot for helping our campaign.
Bonderman and O'Leary the two chief scammers are not happy..........

RYANAIR PROFIT DOWN..FLIGHTS DOWN THANKS TO RyanairDontCare Campaign...IAA WEBSITE CLOSED DOWN

We are sad to inform our viewers that http://www.irishaviationauthority.com/ has been closed down by the powers that be.
This site was set up as a wake up call to the Irish Aviation Authority who have failed many times with regards safety and security issues at Ryanair.
Many PILOTS at Ryanair have contacted RyanairDontCare Campaign expressing  disbelieve that serious safety issues are being ignored by the IAA and for this reason the site went live in January 2011.
We promise to continue to voice our concerns with regards the IAA and we will build a new and better site in the future.
They can close down our sites,they can closed down our blogs but i reassure you all,RyanairDontCare Campaign will continue to protest against RYANAIR 24/7.

Over 25,000 people viewed http://www.irishaviationauthority.com/ site which is a great achievement for a Campaign that Michael O'Leary continues to say ''doomed to fail ''.
http://www.ryanaircabincrewjobs.com/ is still active for now and has had over 50,000 hits since 2010.

http://www.ryanairdontcare.blogspot.com/ which was closed down this year also had over 20,000 hits and this blog and http://www.ryanairbrookfield.blogspot.com/ which are still active have had over 12.000 hits so far.
In total our RyanairDontCare Campaign  have had over 100.000 viewers to all sites and blogs and we are not selling anything O'LEARY the abuser......
We believe a minimume of 2% of these hits will never fly Ryanair again ,that is 2000 flights..If 50% never fly Ryanair.........50.000 flights.............
Bonderman and O'Leary ''DOOMED TO FAIL'' are you sure.

John Said,
I would hope to have reached over 200.000 hits to our RyanairDontCare Campaign by December 2011
and wish to thank all viewers to our Campaign.....''PLEASE PASS OUR SITE ON''

IRISH AVIATION AUTHORITY...RYANAIR 25 MINUTES TURNAROUND COULD COST ''LIVES''

It has been brought to our attenchon by a Ryanair Pilot that the 25 minute turnaround could cost lives.
Unsafe working practice which the IAA know of, but do nothing.
Pilots are forced to lie about the Voy Report which is not right,not only for yourself but for the saety of all on board.
IAA need to act and bring Ryanair Management to account and do it ''NOW''

RYANAIR MUST NEVER BE LET TO FORGET ''EVER''.....BONDERMAN and O'LEARY must be SACKED...''NOW''

http://www.solfed.org.uk/?q=liverpool-solfed-join-airport-protest-against-ryanair
Today 15th July 2011 a peaceful protest went ahead at John Lennon Airport to remember a Real Important Pilot ''PAUL RIDGARD''.
The purpose of this protest was to make sure things do not get brushed under the carpet with regards''RYANAIR'S foul treatment of PILOTS at Ryanair.
David Bonderman and Michael O'Leary need to be ASHAMED of the way Ryanair PILOTS are treated.
Life is very precious just a shame Bonderman and O'Leary don't think so.

RyanairDontCare Campaign, yet again are showing Bonderman and O'Leary you can not run,you can not hide and one day JUSTICE will arrive.

We call on Shareholders to SACK the two abusers above...

We wish to thank Liverpool Solidarity Federation for your support..................

http://www.solfed.org.uk/?q=liverpool-solfed-join-airport-protest-against-ryanair

RYANAIR HAHN TRAINING CAMP ARE BULLY BOYS....

Email from a parent,

Thanks for your speedy reply, she went to the crewlink place in Germany, the accommodation wasn't that good and some of the instructors were like bullies, people were always being threatened of being booted out if a hair was out of place or if not dressed properly, any excuse to get some off the course, she failed the mid term exam by 2 points so was booted out, I have sent her the link to your website so hopefully she will pursue her career choice Via another company.

Regards
 .............

John said,
The email above sent to our campaign shows the bullies at Ryanair...Do not be mistaken,Crewlink are RYANAIR...Recruitment to be probationary cabin crew is still very active at Ryanair even thought so many Probationary Cabin Crew are getting terminated and many are on Home Stand Bys........

PAUL RIDGARD.....Real Important Pilot.... Just A Shame...BONDERMAN and O'LEARY put PROFIT Before HUMAN LIFE...

RYANAIR ''REAL IMPORTANT PILOT'' REMEMBER AND NEVER FORGET

http://www.solfed.org.uk/?q=liverpool-solfed-join-airport-protest-against-ryanair

RyanairDontCare Campaign have been contacted by a present Ryanair pilot asking to remember Paul Ridgard one month after 15th June 2011.
We have decided to do a peaceful gathering on Friday 15th July at John Lennon Airport in Liverpool at 12.30pm at the roundabout next to the airport.All are welcome.......

We must keep these issues out there and not let anything get brushed under the carpet.Ryanair are keen to forget what they are guilty of and we at RyanairDontCare Campaign will continue to highlight issues of exploitation of Pilots and Cabin Crew at Ryanair.

A message to Bonderman and O'Leary----------YOU BOTH HAVE BLOOD ON YOUR HANDS...

''An Injury To One Is An Injury To All ''

John Said,
I will be there tomorrow from 10 O'clock am to unveil the new BANNER....

MANCHESTER UNITED FANS MUST BOYCOTT RYANAIR.....IN EUROPE...

RyanairDontCare Campaign call on all Man U fans to boycott Ryanair next season when traveling in Europe.
Yesterday at Manchester airport off camera,Michael O'Leary called your team names.....
As you can see, winning a FA Cup in ''how many years'',then O'Leary wears a top in public...of his beloved team...



John Said,
As a Man u fan please look at this photo of O'LEARY the abuser of so many Probationary Cabin Crew.Wrecking their young lives for profit.
''If ever you book a flight with Ryanair, LOOK AT THIS PHOTO ABOVE ''FIRST''....
money going direct into Man City FAN O'Leary....

RYANAIR EUROPE'S MOST EXPLOITED CREW AIRLINE IN EUROPE..GUARANTEED...

Working for Ryanair

Ryanair is one of the largest players in the industry.A 180 aircraft strong fleet, more than 30 bases across 10 provinces and carry almost 60 million passengers a year.

However, Ryanair still does not recognise a professional body or Union. Some would say that this fact has contributed to those impressive figures. Without Trade Union support to uphold terms and conditions, our pilots and crews now fly at very low cost in comparison to our peers. The company can pass on those savings to the consumer to encourage a higher load factor, which in turn, is used to impress traders on the stock markets and municipal governments for favourable airport contracts.

Flying for Ryanair has its advantages. You might have heard them before. Both the company and the pilots can quite rightly be proud of these facts, so the sales pitch can be somewhat well-worn. It goes like this: we have a ‘fixed’ roster pattern. Five days on, four days off. This can change to five on three off, or six on two off during the last quarter of the fiscal year. If you are flying out of your home base, you get to go home every night. We have one of, if not the newest fleets in the industry with an average age of three years. The aircraft are well maintained, the routes are varied and interesting and the Company’s growth means there’s plenty of potential for training or management positions and so on. From the outside, Ryanair can look appealing, and on the surface, it is. Life on the inside, however, is a little different.

The reality of life in Ryanair

Sitting down with the strategists behind the campaign, it was interesting to note that the first objective to achieve – our number one ‘want’ – was ‘a voice’; the power of collective bargaining. Increased terms and conditions are secondary. Simply put, the unanimous priority for those involved is, ‘we want to be heard’.

The problem lies in the way management view, and subsequently treat its staff. Contracts are handed out with a ‘take it or leave it’ approach. Annexes to the contracts, so-called ‘Agreements’, are imposed without proper consultation, with a view of ‘we can do what we want’. In Ryanair, pilots feel they are treated as property – once you sign up you are effectively signing all your flexibility to the company. Pilots who fight their corner are met with threats or punitive measures. Right now the mood is that management is actively working against pilots and cabin crew, which is an untenable position long term.

At the moment, the company operates with a system of Company Councils called ERCs (Employee Representative Committees). These entitle Ryanair to forgo official Union recognition as the ERCs should represent the view of the pilots to management and vice versa. In principle this might work with a fair and respectful management, who would be willing to listen and come to some compromise. However, within the last several years we have seen Ryanair’s management largely ignore its own rules on operating the ERCs, and has not been consistent in holding free and fair elections when it should, having only done this at the insistence of the pilots. Management ignores the views expressed by the pilots via the ERC members and engages in a very heavily-weighted top-down approach. Pilots, especially in larger bases, are often unaware of who is representing them; when they wish to be represented, the ERCs, for all their time and effort, are made ineffectual because management does not wish to engage in progressive discussion with them. The end result is that the effectiveness of the ERCs has been devalued.

Consider the reduction in our terms and conditions over the last decade. Since 1999 Ryanair pilots’ average pay in real terms has decreased; we now pay for our own uniforms, food and drink on board and our own travel and HOTAC to and from training facilities. Medicals are organised by the individual pilot, are paid for out of his/her disposable income and are taken on their days off; we receive no loss of licence cover, no health insurance (although these are covered in an ‘allowance’ which is granted at the company’s whim); we are not compensated for having to move base; our annual leave is a statutory 28 days, of which the company dictates when 18 must be taken; unpaid leave has been imposed and the company

has decreed that all pilots convert

to IAA licences at their own expense (currently £363) or face a £500 per year punitive fine.

Compare Ryanair’s growth figures while those terms and conditions were being taken away. Ryanair’s profits grew every year (with a small exception in 2004) from £57.5m in 1999 to £480.9m last year. Passenger numbers grew every year, from 4.9m in 1999 to 50.9m in 2008, and are projected to be over 58m this year. Suffice to say, the pilots have lost while the company has gained.

Ryanair’s role in the

wider industry

As Ryanair pilots’ terms and conditions have decreased, the company has been able to gain a perceived unfair competitive advantage over other airlines which now have to consider reducing their terms and conditions or, worse, make layoffs to compete. In

other words, our inaction to stop this decrease in Ryanair’s terms and conditions over the years has led to reductions in the entire industry In Ryanair, pilots believe no thought is given to treating employees fairly, or what the cost of losing an experienced employee means to the company – but why would they? There are a myriad of hopefuls willing to produce the £30,000 up-front fee for a type rating; command upgrades are soon to have an application fee of £4,500. Ryanair does not need to care about losing someone experienced (and costly) because it can replace them with a cheaper (even profitable) person who will be willing to suffer hardships in order to get an airline job or promotion. Ryanair therefore does not need to care about its workforce – in its view, caring is costly. Not all airline managers are the same. Indeed some have voiced concern on these trends – it is not in their interest to reduce their terms and conditions but they have to keep competitive.

This is why what happens in Ryanair concerns everyone associated with commercial flying, because it is not only a diluting of terms and conditions, but could cause a trend towards lower experience levels.

BALPA has recognised this and has modernised its organisational structure to reflect the importance of the low-cost sector, allowing a greater representation from short-haul/low- cost operators in the BALPA council. It is important for Ryanair to have a voice on this council, so we might influence and make cases to change practices which affect us directly.

What is in store for future

Ryanair pilots?

Over the last decade Ryanair’s movement has been away from granting pilots ‘employee’ status towards favouring contract-based workers. New entrants to Ryanair are often not given a choice; once training is completed they are only given the option of taking a contract through a sister agency called Brookfield Aviation. Under Brookfield, pilots are classified as self-employed. In the past management has successfully utilised this division to pitch Brookfield pilots against Ryanair employees, however Brookfielders are coming to the realisation that they are not so much Brookfield pilots, but Ryanair pilots on weaker contracts. Brookfielders are contractually bound not to fly outside Ryanair; they are told when to work, when to take leave, can be laid-off at a moment’s notice but are not guaranteed a continuous source of income. As many of these pilots do not have a choice and are currently seeing reductions in their flying hours (therefore their source of income), they are a cheap and effective way for Ryanair to utilise its workforce (a seasonal hire-and-fire them approach). Projecting the current trend forward, there is a real possibility that Ryanair will do away with permanent employees completely – or at least to the point it is legally permitted.

This provides extra challenges for the campaign. Workers have fewer rights than employees, and because Brookfield pilots are seen as self-employed, their ability to unite under a single banner is restricted. If Ryanair continues to water down the mix of employees it may become much harder for the pilot group to unite. For this reason, BALPA and the campaigners in Ryanair realise the best time for recognition is now. Brookfield pilots can still support the campaign by signing the on-line, confidential petition (just follow the link at the end of this article). One of the targets for the campaign is to see that those pilots at least get the option to take up employee status. dignity

and respect

Ryanair continues to treat its employees as operational costs, not people. The professionalism demonstrated by Ryanair pilots cannot continue to be exploited by management. We are professional pilots. We deserve to be treated in a manner commensurate with our ability and responsibility.

As individuals we do not have the strength to challenge management if we perceive ourselves to be unfairly treated. This is why this campaign’s primary goal is to gain the ability to bargain collectively: strength in numbers.

A company that is willing to listen

and work with its staff to achieve amicable solutions has nothing to fear from its workforce. Pilots have a vested interest in the direction of the company; our jobs depend on it being successful; it is in our interests to reach solutions which benefit the company. With that being said, pilots also have a responsibility to themselves, their colleagues and to their families not to allow management to take them for granted. With a greater flow of communication between pilots and management, Ryanair can work cohesively to meet the demands of the industry, remain competitive and strive to provide a better service. It needs both sides to respect each other and engage in serious, grown-up discussions over where we want this company to be long term.

The Ryanair Recognition Campaign is being led by pilots in Ryanair, with the assistance of BALPA and backing of the NEC, which provides support and campaign guidance. Together we will speak for all Ryanair pilots and take their concerns to management and make them listen.

The time has finally come to take a stand. We are fighting for your right to be heard!

PILOTS JOIN  www.balpa.org   .........................CABIN CREW JOIN http://www.unitetheunion.org/

''AN INJURY TO ONE IS AN INJURY TO ALL''

RYANAIR EUROPE'S MOST EXPLOITED CREW AIRLINE IN EUROPE..GUARANTEED...

MANCHESTER RYANAIR BASE.....MANCHESTER CITY FOOTBALL CLUB....O'LEARY THE ABUSER

Ryanair's Michael O'Leary ''the abuser'' has taken a press conference yesterday at Manchester airport wearing a Man City top.If Man City fans new the abuse O'Leary himself did to young probationary cabin crew all over Europe !!!!!!!!
Yet again Michael O'Leary ''the abuser''turned this return to Manchester Airport as a sexual amusement.Yet again you can tell O'Leary has serious issues.
Lets not forget most victims of Ryanair's recruitment scam are female....
O'leary said 400 jobs will be created inside Ryanair as a direct result but fails to inform how many cabin crew will be terminated.....
Ryanair say 170 Million will be invested in Manchester which is a lie..He means 2 aircraft will be moved to Manchester,how is this investment ryanair....
I do hope Liverpool Airport get rid of O'Leary and his mob and let legitimate honest airlines use John Lennon Airport.....John Winston Lennon must be turning in his grave with Ryanair's exploitation at John Lennon Airport......
SHAME ON YOU O'LEARY....

http://www.itv.com/granada/ryanair-jobs-expansion19430/