Ryanair refunds tragic Dublin surgeon after charging him €188 to switch flights after learning of deaths of family.....
RYANAIR has refunded the grieving Dublin surgeon Muhammad Taufiq Sattar after charging him €188 to switch flights last week.
Mr Sattar attempted to switch from his normally scheduled flight on Saturday morning to an earlier one after learning of the house fire which claimed the lives of his wife and three children.In an interview with a newspaper today, the respected neurosurgeon who works in Beaumont, Temple Street Children’s Hospital and the Hermitage, said he explained the circumstances behind his change of flight.
Mr Sattar said he was fighting back tears as he explained his situation to an employee at the check-in desk last Friday morning.
However the airline charged him the full new ticket price, €188, to book the new flight.
In the statement issued to the Irish Independent this morning, the airline said: Ryanair offers its sincere condolences to Dr Sattar and confirmed that in the circumstances it will provide a full refund of any monies paid last Friday.”
Even though Mr Sattar had explained his family were killed Ryanair STILL charged him to change his flight.Only after the press got involved did Ryanair issue a refund ..Profit being the priority at Ryanair safety must be a serious issue....
''TIME FOR ALL TO BOYCOTT RYANAIR''